Terms & Conditions

We want you to feel confident when ordering from us. Please review our returns policy below.


 

Change of Mind

 


Due to the nature of our products and promotional offers, change-of-mind returns are not accepted. We encourage customers to review all product details carefully before placing an order.


 

Faulty or Incorrect Items

 


If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. Our team will assess the issue and arrange a suitable resolution, which may include a replacement or refund where appropriate.


To help us assist you quickly, please provide:

 

  • Your order number

  • A clear description of the issue

  • Supporting photos where applicable

 


 

Promotional & Complimentary Items

 


Items provided as part of a promotional or complimentary offer are not eligible for return or exchange unless faulty.


 

Refund Processing

 


Approved refunds will be processed back to the original payment method. Please allow several business days for the refund to appear in your account, depending on your payment provider.


 

Important Notes

 

 

  • Returned items must be unused and in original condition where applicable

  • We reserve the right to refuse returns that do not meet the above conditions

  • Shipping and handling fees are non-refundable unless the item is faulty or incorrect

 


 

Contact Us

 


If you have any questions regarding returns or refunds, please contact our support team and we’ll be happy to help.