Privacy Policy

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your information when you use our website or purchase products from us.


 

Information We Collect

 


We may collect personal information including, but not limited to:

 

  • Your name

  • Email address

  • Phone number

  • Billing and delivery details

  • Payment information (processed securely by third-party providers)

  • Order history and customer support communications

 


We may also collect non-personal information such as browser type, device information, and website usage data to improve our services.


 

How We Use Your Information

 


Your information may be used to:

 

  • Process and fulfil orders

  • Communicate with you about your order or account

  • Provide customer support

  • Send updates, promotions, or marketing communications (where you have opted in)

  • Improve our website, products, and customer experience

  • Meet legal and regulatory obligations

 


 

Payments

 


All payments are processed securely through trusted third-party payment providers. We do not store or have access to your full payment card details.


 

Marketing Communications

 


If you opt in, we may send you marketing emails or messages. You can unsubscribe from marketing communications at any time by following the instructions included in our messages or contacting us directly.


 

Disclosure of Information

 


We may share your information with third parties only where necessary, including:

 

  • Payment processors

  • Shipping and fulfilment providers

  • Technology and service partners who assist in operating our website

 


We do not sell or rent your personal information to third parties.


 

Data Security

 


We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. However, no method of transmission over the internet is completely secure.


 

Cookies

 


Our website may use cookies and similar technologies to enhance your browsing experience and analyse website traffic. You can manage cookie preferences through your browser settings.


 

Access & Correction

 


You may request access to, or correction of, the personal information we hold about you by contacting us. We will respond in accordance with applicable privacy laws.


 

Australian Consumer Law & Privacy Act

 


We comply with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). Nothing in this policy limits your rights under Australian law.


 

Changes to This Policy

 


We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of the website constitutes acceptance of the updated policy.


 

Contact Us

 


If you have any questions about this Privacy Policy or how your personal information is handled, please contact our support team.